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Publisher:
Kogan Page
[
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
Edition
:
6
Year
:
2011
ISBN
:
0749457058
ISBN 13
:
9780749457051
Sarah Cook
Kogan Page
Books
1
Scoring Points: How Tesco Continues to Win Customer Loyalty
Edition
:
2nd
Year
:
2008
ISBN
:
0749453389
ISBN 13
:
9780749453381
Clive Humby
Terry Hunt
Tim Phillips
Kogan Page
Books
1