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Tag:
Customer Relations
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
Year
:
2014
ISBN
:
081443388X
ISBN 13
:
9780814433881
John A. Goodman
AMACOM
Books
1
Customer experience for dummies
Year
:
2015
ISBN 13
:
9781118725603
Series
:
For dummies
Barnes, Roy A.
Kelleher, Bob
John Wiley & Sons, Inc.
Books
1
Delivering Happiness: A Path to Profits, Passion, and Purpose
Edition
:
Reprint
Year
:
2013
ISBN
:
0446576220
ISBN 13
:
9780446576222
Tony Hsieh
Grand Central Publishing
Books
1
Scoring Points: How Tesco Continues to Win Customer Loyalty
Edition
:
2nd
Year
:
2008
ISBN
:
0749453389
ISBN 13
:
9780749453381
Clive Humby
Terry Hunt
Tim Phillips
Kogan Page
Books
1
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
Edition
:
1st
Year
:
2016
ISBN
:
0770435602
ISBN 13
:
9780770435608
Lee Cockerell
Crown Business
Books
1
The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business
Edition
:
Reprint
Year
:
2011
ISBN
:
0062060244
ISBN 13
:
9780062060242
Clayton M. Christensen
HarperBusiness
Books
1
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
Edition
:
1
Year
:
2011
ISBN
:
0071749586
ISBN 13
:
9780071749589
Joseph Michelli
McGraw-Hill Education
Books
1